{"id":3854,"date":"2019-05-08T09:28:54","date_gmt":"2019-05-08T09:28:54","guid":{"rendered":"https:\/\/saasland.droitthemes.com\/?page_id=3854"},"modified":"2023-10-07T08:54:59","modified_gmt":"2023-10-07T08:54:59","slug":"faqs","status":"publish","type":"page","link":"https:\/\/fixmalware.com\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column][vc_custom_heading text=&#8221;Frequent asked Question (FAQ)&#8221; font_container=&#8221;tag:h2|text_align:center&#8221;][vc_tta_accordion][vc_tta_section title=&#8221;What is Fix Malware?&#8221; tab_id=&#8221;1696668703729-8115b711-3b42&#8243;][vc_column_text]Fix Malware is a platform that finds solutions especially to WordPress and Opencart users. As you can see from its name, Fix Malware consists of an expert team that cleans malicious software that infects websites.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is Malware?&#8221; tab_id=&#8221;1696668703736-d50f83b2-703b&#8221;][vc_column_text]Malware (Malware) is a general term used to denote various forms of hostile or intrusive software. Includes virus, backdoor, rootkits, adware, spam and many other types.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Why should I work with you?&#8221; tab_id=&#8221;1696668744668-0781a2f6-3e2b&#8221;][vc_column_text]We have 9 years of experience with WordPress and Opencart software. During this time, we have installed and secured hundreds of websites. We especially work manually in our works and we provide detailed reports when we complete each job. If you have any questions, please contact us on our contact page.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How you\u2019ll fix my website?&#8221; tab_id=&#8221;1696668743711-18244510-109c&#8221;][vc_column_text]First, we scan all the files and folders on your website. Then we investigate the problems in the administration panel of your site. After fixing all the problems, we install the latest security plugins and deliver the work.<\/p>\n<p>If your website is blacklisted on some virus scanning sites, we are applying for them. (subject to extra charge)[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How to get start with Fix Malware?&#8221; tab_id=&#8221;1696668780510-6d61fd22-c491&#8243;][vc_column_text]You can order a service from the\u00a0<a href=\"https:\/\/fixmalware.com\/pricing\/\">pricing page<\/a>. Based on your requirements, choose a suitable plan. After pre-approval, our teammates will contact you. Please be patient and provide complete information requested from you.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you make a refund?&#8221; tab_id=&#8221;1696668780040-0963d154-ac66&#8243;][vc_column_text]You can read our return policy page on this subject. Unfortunately, we do not refund fees, except in exceptional circumstances. This is because it is a digital business for what we do. Please don\u2019t worry, we never let go of our work without making you happy. Your site is our site.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1140-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wp-json\/wp\/v2\/pages\/3854#wpcf7-f1140-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"1140\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.3\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1140-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"form-group col-lg-12\">\n\t<p><label>Your name<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-group col-lg-12\">\n\t<p><label>Your email<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-group col-lg-12\">\n\t<p><label>Your website<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-website\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-website\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-group col-lg-12\">\n\t<p><label>Details<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-308\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Please give us more details about your problem\" name=\"textarea-308\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div class=\"col-lg-12\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn_three\" type=\"submit\" value=\"Send Now\" \/>\n\t<\/p>\n<\/div><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"177\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"[vc_row][vc_column][vc_custom_heading text=&#8221;Frequent asked Question (FAQ)&#8221; font_container=&#8221;tag:h2|text_align:center&#8221;][vc_tta_accordion][vc_tta_section title=&#8221;What is Fix Malware?&#8221; tab_id=&#8221;1696668703729-8115b711-3b42&#8243;][vc_column_text]Fix Malware is a platform that finds solutions especially to WordPress and Opencart users. 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