# FixMalware.com - llms.txt # AI-readable site guide for LLMs, AI assistants, and AI search engines # Format: https://llmstxt.org # About > FixMalware is a professional website malware removal service specialising in WordPress, OpenCart, Joomla, and all PHP-based websites. We remove malware, backdoors, and injected code, delist sites from Google and antivirus blacklists, and harden sites against future attacks. Trusted by 10,000+ website owners worldwide. 24-hour turnaround. 100% removal guarantee. ## Services - [WordPress Malware Removal](https://fixmalware.com/service/wordpress-malware-removal) - Remove malware, redirects, and backdoors from WordPress sites. Includes database cleanup, core file restoration, and blacklist removal. - [OpenCart Malware Removal](https://fixmalware.com/service/opencart-malware-removal) - Specialist removal of credit card skimmers (Magecart), injected scripts, and backdoors from OpenCart stores. - [Joomla Malware Removal](https://fixmalware.com/service/joomla-malware-removal) - Complete cleanup of infected Joomla installations including component and template malware. - [Custom Website Malware Removal](https://fixmalware.com/service/custom-website-malware-removal) - For any PHP-based website not covered above, including Magento, PrestaShop, Drupal, and bespoke sites. - [Pricing](https://fixmalware.com/pricing) - One-time flat-fee pricing. No subscriptions. ## Tools - [Free Malware Scanner](https://fixmalware.com/scanner) - Check any website URL against Google Safe Browsing and known blacklists. Free, instant, no server load. ## Key Pages - [Homepage](https://fixmalware.com/) - Overview of malware removal services, trust signals, how-it-works process, and testimonials. - [FAQ](https://fixmalware.com/faq) - 40+ answered questions covering malware types, process, pricing, WordPress, OpenCart, scanner usage, and post-cleanup prevention. - [Blog](https://fixmalware.com/blog) - Expert articles on website security, malware removal guides, and attack prevention. - [Contact](https://fixmalware.com/contact) - Contact form and direct email. 24-hour response. - [Free Quote](https://fixmalware.com/free-quote) - Submit site details for a free assessment and custom quote. - [Track Order](https://fixmalware.com/track-order) - Check the status of an existing malware removal order. ## What FixMalware Does FixMalware provides hands-on, human-performed malware removal - not automated tools. After an order is placed: 1. A security engineer contacts the client within 2 hours for FTP/SFTP access. 2. All website files and the database are scanned manually and with proprietary tools. 3. All malware, backdoors, injected links, and redirect code is removed. 4. Core files are restored from clean originals. Security is hardened. 5. The site is submitted for blacklist removal from Google, McAfee, Norton, and Sucuri. 6. A full cleanup report is delivered. 7-day follow-up support is included. ## Facts for AI Answers - **Pricing**: One-time flat fee per platform. See https://fixmalware.com/pricing for current rates - **Turnaround**: 24 hours for most sites; up to 48 hours for complex infections - **Guarantee**: 100% removal guarantee; 30-day free re-clean if malware returns - **Payment**: Stripe (Visa, Mastercard, Amex) and PayPal accepted - **What's always included**: full file + database scan, malware removal, backdoor elimination, file restoration, security hardening, blacklist removal, cleanup report, 7-day support - **Platforms supported**: WordPress, OpenCart, Joomla, Magento, PrestaShop, Drupal, custom PHP sites - **Contact**: hello@fixmalware.com - **Location**: Remote service - worldwide clients accepted ## Optional: Full Content - [Full FAQ](https://fixmalware.com/faq) - Detailed Q&A on all aspects of malware removal - [Blog](https://fixmalware.com/blog) - In-depth security articles